Frequently Asked Questions
Find answers to common questions about GlowRoom LED lighting, shipping, orders, and products.
What is GlowRoom?
GlowRoom creates premium LED neon lighting designed to transform your space. Our products are perfect for gaming setups, bedrooms, offices, businesses, and entertainment areas.
How long does shipping take?
Shipping times vary depending on the product and destination. Once your order has shipped, you will receive tracking information so you can follow your package.
Will I receive tracking information?
Yes. Once your order is shipped, tracking details will be sent to the email address used during checkout.
Are GlowRoom LED signs safe?
Yes. Our LED signs are designed to operate safely and efficiently while using low-energy LED technology.
Do LED neon signs get hot?
LED neon lighting produces minimal heat compared to traditional neon lighting, making it a great option for everyday indoor use.
How do I install my GlowRoom sign?
Most GlowRoom signs are designed for simple installation. Mounting instructions and any required accessories will be included with your product.
Can I use GlowRoom signs in my gaming setup?
Absolutely. Our LED signs are designed to add personality and atmosphere to gaming rooms, streaming setups, desks, and entertainment spaces.
What if my order arrives damaged?
If your order arrives damaged or has a manufacturing issue, contact us as soon as possible with your order number and photos of the issue. We will work with you to find a solution.
Can I return my order?
Returns and refunds are available according to our Refund Policy. Please review our Refund Policy page for full details.
How can I contact GlowRoom?
If you have any questions, please visit our Contact Us page and our team will be happy to assist you.